Technical Operations Engineer

About this role

Anduril Industries seeks a Technical Operations Engineer to deploy and support advanced imaging systems for military customers. You'll serve as a subject matter expert bridging engineering and field operations, managing system integration, customer training, troubleshooting, and cross-functional project coordination in dynamic operational environments.

What you'll do

• Deploy and support imaging systems directly with Department of War customers, ensuring optimal performance and integration
• Develop training materials, pre-deployment site surveys, and technical documentation for customers and internal teams
• Troubleshoot complex hardware, software, and networking issues in unstructured field environments and drive them to resolution
• Manage system configuration, setup, and pre-deployment integration with customer infrastructure
• Communicate field issue status to internal and customer teams, and coordinate cross-functional project initiatives
• Author user training documentation and provide hands-on operational guidance to end users

What they're looking for

• Linux command-line troubleshooting and operation
• Hardware and electrical troubleshooting with strong mechanical aptitude
• Networking configuration (firewalls, routers, switches, access points, cloud environments)
• Problem-solving in unstructured hardware-software-networking environments
• Technical documentation and communication skills
• Project management and product deployment
• Systems integration and operational requirements analysis
• Customer-facing technical support and training delivery

Benefits

• Work on cutting-edge defense technology with AI, autonomy, and sensor fusion capabilities
• Direct impact on military operations and national defense initiatives
• Cross-functional collaboration with engineering and operational teams
• Opportunities to master multiple advanced systems throughout product lifecycle
• Role based in Waltham, Massachusetts

Likely interview questions

• Tell us about a time you troubleshot a complex issue spanning hardware, software, and networking—what was your approach?
• How have you translated technical capabilities into operational requirements for non-technical stakeholders?