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Avoca

Software Engineer (Product)

New York HQ$170k–$250kfulltimemidAdded today

About this role

Avoca seeks a Product Engineer to own features end-to-end on an AI-powered customer service platform for home service companies. You'll drive measurable customer impact by collaborating across engineering, product, and customer teams while maintaining high code quality standards.

What you'll do

  • Own full-stack feature development from backend services to AI-powered user experiences
  • Convert customer feedback into product improvements through rapid iteration and experimentation
  • Partner with Product, Customer Success, and GTM teams to align technical decisions with business goals
  • Establish and maintain high standards for code quality, testing, monitoring, and system reliability
  • Make autonomous prioritization decisions and adapt to changing requirements in a fast-paced environment

What they're looking for

  • Full-stack engineering (2+ years experience)
  • AI and LLM familiarity or strong ability to learn quickly
  • Backend service development
  • Testing and monitoring practices
  • Cross-functional collaboration
  • Outcome-driven product thinking
  • Rapid iteration and experimentation

Benefits

  • Medical, dental, and vision insurance
  • Company-sponsored 401(k) through Vestwell
  • Flexible PTO plus federal holidays
  • Monthly wellness stipend
  • Daily in-office lunch and covered dinners when working late
  • Commuter benefits and standing desks available
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Avoca

Avoca builds AI-powered conversational solutions that help customers design and deploy intelligent communication systems. The company is hiring Forward Deployed Engineers to work directly with customers, translating their needs into impactful product implementations.

View all jobs at Avoca

Likely interview questions

  • Walk us through a feature you shipped end-to-end—how did you define success and measure impact?
  • Tell us about your experience working with AI or LLMs. If you haven't, how would you approach learning this?
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