Box
SMB Solutions Engineer
About this role
Box seeks a Solutions Engineer to drive technical sales for SMB customers in the New York area, leveraging deep platform knowledge to design AI-powered content management solutions that transform business workflows. You'll own technical deal progression, lead compelling product demonstrations, and serve as a bridge between customers, sales, and Box product teams.
What you'll do
- Research customer business problems and architect tailored Box solutions across the full product suite
- Own technical aspects of sales deals and drive them toward completion
- Lead product demonstrations showcasing BoxAI, security, integrations, and workflow capabilities
- Manage solution delivery as technical quarterback coordinating extended teams
- Support field marketing events as a Box subject matter expert
- Travel up to 50% to engage with customers in assigned territory
What they're looking for
- Solutions engineering or pre-sales consulting (3+ years in SaaS/enterprise/cloud)
- AI concepts including LLMs, embeddings, prompt engineering, and automation
- Strong presentation and storytelling abilities
- Technical fluency with APIs, webhooks, REST, OAuth, JSON
- Python or JavaScript programming experience
- Low-code/no-code automation platforms (Nintex, Zapier, Workato, n8n)
- Complex technical concept communication
- Business acumen and value articulation
Benefits
- Work on cutting-edge AI-powered content management technology
- Collaborative culture with in-person presence (minimum 3 days/week at NYC office)
- Opportunity to shape customer success and influence product direction
- Diverse, inclusive workplace committed to equal opportunity
- Access to comprehensive Box platform ecosystem
- Direct influence on enterprise AI adoption strategies
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Box
Box builds cloud-native infrastructure and content management platforms, operating large-scale backend services, Kubernetes-based systems, and edge networking solutions. The company is hiring senior engineers to design and operate mission-critical infrastructure systems, as well as solutions engineers to drive sales and technical implementations with SMB and mid-market customers.
- Website
- box.com
Likely interview questions
- Tell us about a complex technical sale you've managed end-to-end—how did you identify the customer problem and structure your solution?
- How would you approach demoing Box AI capabilities to a non-technical business executive versus a technical IT team?