Amazon Connect Developer- R01570794

About this role

Brillio seeks an Amazon Connect Developer to design and implement cloud-based contact center solutions for enterprise clients. You'll build scalable communication systems using AWS services while collaborating with cross-functional teams to deliver innovative customer engagement platforms.

What you'll do

• Develop and configure Amazon Connect contact center solutions and integrations
• Design call flows, IVR systems, and customer routing logic
• Collaborate with architects and project managers to translate requirements into technical implementations
• Troubleshoot and optimize contact center performance and reliability
• Integrate Connect with AWS services and third-party applications
• Support deployment and post-launch enhancements for client systems

What they're looking for

• Amazon Connect platform expertise
• AWS services (Lambda, DynamoDB, S3, etc.)
• Contact center design and IVR configuration
• Cloud architecture and integration patterns
• APIs and middleware integration
• Problem-solving and debugging
• Communication and collaboration
• SQL or scripting languages

Benefits

• Great Place to Work® certified employer
• Focus on professional growth and skill development
• Exposure to cutting-edge digital technologies
• Collaborative work environment with Fortune 1000 clients
• Career advancement opportunities in emerging tech
• Access to innovative, high-impact projects