Commure
Sales Engineer, Ambient AI
About this role
Sales Engineer supporting Commure's Ambient AI platform, managing technical pilots from initial scoping through contract signature and implementation handoff. You'll configure EHR integrations, coordinate advanced AI features, and ensure pilots succeed across 10+ EHR systems while partnering with sales, engineering, and implementation teams.
What you'll do
- Lead technical scoping calls with healthcare providers to define pilot scope, specialty requirements, and EHR workflows
- Build and configure EHR integrations across browser automation, DOM injection, and API paths for 10+ supported systems
- Manage advanced AI feature deployment including ICD coding, orders, Patient 360, and pre-visit summaries within pilots
- Translate clinical requirements into template requests and triage template updates on 24-hour SLA
- Own pilot health and status, triaging requests and maintaining communication via Slack and Salesforce
- Support sales team with RFP responses, security questionnaires, and integration/feature guidance
What they're looking for
- EHR integration experience (athenahealth, eClinicalWorks, AdvancedMD, or similar platforms)
- Technical troubleshooting and debugging across browser automation and APIs
- Healthcare workflow and clinical documentation understanding
- Presales and pilot management skills
- Cross-functional collaboration with engineering and operations teams
- Salesforce proficiency
- Communication with both technical and non-technical healthcare stakeholders
- Rapid problem-solving and ownership mindset
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Commure
Commure builds AI-powered healthcare solutions that automate clinical documentation, billing workflows, and claims processing for healthcare organizations and their clinicians. The company is hiring full-stack engineers, R&D specialists, forward-deployed engineers, and backend developers to scale LLM-based systems and real-time automation tools across its platform serving 500+ healthcare organizations.
- Website
- commure.com
Likely interview questions
- Walk us through your experience with EHR integrations—which systems have you worked with and what challenges did you encounter?
- How would you approach scoping a pilot with a healthcare practice you've never worked with before, and what key questions would you ask?