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Duffel

Partner Engineer (Pre and Post Sales)

  • Confirmed live in the last 24 hours
  • No salary listed
  • Mid level
  • Full-time
  • Remote · New York, United States
  • Added 4 weeks ago

About this role

Duffel is seeking a Partner Engineer to bridge the gap between sales and customer success, collaborating with clients to build and scale their integrations using Duffel's APIs. This role involves technical discovery, solution architecture, and acting as a trusted advisor to engineering teams, ultimately influencing product direction and ensuring customer success. You'll work in a hybrid environment in New York, contributing to a company revolutionizing the travel technology infrastructure.

What you'll do

  • Lead technical discovery and solution design alongside Account Executives.
  • Design scalable solutions utilizing Duffel's APIs based on customer needs.
  • Guide customers through technical decisions and best practices.
  • Translate partner requirements into actionable feedback for Product and Engineering.
  • Collaborate with Implementation and Partner Management teams to deliver a seamless customer experience.

What they're looking for

  • REST APIs
  • Webhooks
  • Authentication
  • Integrations
  • Software Architecture
  • Solution Design
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Duffel

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Likely interview questions

  • Describe a time you had to explain a complex technical concept to a non-technical stakeholder. How did you ensure they understood?
  • Walk me through your experience with designing and implementing API integrations for enterprise customers.