Envoy
Pre Sales Solutions Engineer
- Confirmed live in the last 24 hours
- $177.5k–$193.8k
- Mid level
- Full-time
- On-site · New York City, NY
- Added 1 month ago
About this role
Envoy is seeking a Pre Sales Solutions Engineer to support their EMEA team, focusing on technical sales support and security/compliance expertise. You’ll collaborate with account executives, address complex security inquiries, and act as a key liaison between customers and the product team. This hybrid role requires early morning hours due to EMEA coverage and a willingness to travel internationally.
What you'll do
- Lead technical aspects of sales, including demos, requirements gathering, and proof-of-concept scoping.
- Manage security and compliance reviews, handling questionnaires, RFPs, and direct communication with security teams.
- Support customer integrations using the Developer & Integration Platform and API capabilities.
- Investigate and escalate product issues using logs and data.
- Provide technical guidance to the wider revenue team on topics like SAML, SCIM, and OAuth.
- Gather regional customer requirements (regulatory, cultural) and relay them to the product team.
Benefits
- Hybrid work environment (4 days/week in NYC)
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Envoy
- Industry
- Technology & Software
Likely interview questions
- Describe your experience with GDPR and EU data protection requirements in enterprise deals.
- Explain your approach to troubleshooting product issues and escalating them effectively.