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EOS

AV Engineer - Break/Fix

Los Angeles, California, United StatesFrom $105kmidAdded today

About this role

EOS IT Solutions seeks an AV Engineer to provide break/fix support, preventative maintenance, and event readiness services for audio-visual systems across high-impact venues and specialty collaboration spaces in Los Angeles. The role combines hands-on troubleshooting, event operations support, and process improvement to maintain reliable, event-ready AV environments.

What you'll do

  • Diagnose and resolve audio-visual issues including audio, video, control, routing, conferencing, projection, and signal path problems in event and specialty spaces
  • Perform pre-event equipment sweeps and provide technical support during priority events to ensure operational readiness
  • Execute scheduled preventative maintenance on AV hardware, software, cabling, and control systems to identify degradation and aging risks
  • Manage spare equipment inventory, track RMAs, and coordinate logistics to support rapid break/fix response
  • Document incidents, identify recurring failure trends, and coordinate with engineering and vendor partners to resolve systemic issues
  • Support User Acceptance Testing for new spaces and train operations teams on system usage and troubleshooting workflows

What they're looking for

  • Audio-visual systems troubleshooting and hands-on remediation
  • Experience with Mac, Windows, Linux, and network-connected AV control systems
  • Preventative maintenance and equipment lifecycle management
  • Event technology operations and coordination
  • Technical documentation and runbook creation
  • Remote diagnostics and ticketing system management
  • Vendor communication and escalation coordination
  • Systems integration or commissioning experience
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EOS

EOS IT Solutions builds and deploys enterprise networking infrastructure, audio-visual systems, and data center solutions for large-scale operations. The company is hiring pre-sales engineers, deployment specialists, and AV commissioning experts to drive technical sales, manage global infrastructure deployments, and optimize complex enterprise systems.

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Likely interview questions

  • Describe your experience troubleshooting complex audio-visual signal path issues in event or specialty spaces—what was the most challenging failure you've diagnosed and resolved?
  • How have you approached preventative maintenance schedules to minimize equipment failures during critical events?
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