Site Reliability Engineer Intern — Summer 2027

About this role

Gallup is seeking a Site Reliability Engineer Intern for Summer 2027 to help maintain and optimize the reliability of their global technology platform. You'll gain hands-on experience with observability tools, automation, and incident response while working alongside experienced engineers in San Francisco.

What you'll do

• Build and improve observability using Dynatrace and PagerDuty to monitor AWS-hosted applications
• Create dashboards, alerts, and metrics to provide real-time insights into application performance
• Support automated alerting workflows integrated with Slack
• Shadow and assist with incident response to learn detection, resolution, and prevention practices
• Write scripts and automation to reduce repetitive operational tasks
• Collaborate with site reliability engineers, DevOps engineers, and software developers

What they're looking for

• AWS or cloud platform experience
• Windows or Linux server administration
• Python, Bash, or PowerShell scripting
• Terraform or Docker containerization
• GitHub version control
• Monitoring tools (Dynatrace, Grafana, or PagerDuty)
• Networking and infrastructure knowledge
• Incident management fundamentals

Benefits

• Hourly pay of $45–$50 per hour for full-time summer internship
• Potential for 20 hours per week during the school year
• Potential full-time job offer upon graduation
• Hands-on learning in observability, automation, and incident response
• Mentorship from experienced site reliability engineers
• Access to San Francisco office in the Financial District with flexible Friday remote option