Hasbro
Workplace Technology Support Engineer - Executive Support
About this role
Hasbro seeks a Workplace Technology Support Engineer to serve as the primary technology resource for executive leadership while supporting broader workplace technology needs across multiple regions. The role combines high-touch executive support with advanced technical troubleshooting, requiring onsite presence and willingness to travel for events and presentations.
What you'll do
- Provide primary technology support for executives and senior leadership across office, remote, and travel environments
- Prepare, test, and support executive presentations, conference rooms, and collaboration systems for high-visibility meetings and events
- Travel to support executives at corporate offices, conferences, board meetings, and business engagements
- Resolve complex technical issues involving endpoints, mobile devices, networking, conferencing platforms, and audiovisual systems
- Partner with platform engineering, security, and internal teams to diagnose advanced issues and develop scalable solutions
- Support global service desk operations and establish documentation, runbooks, and automation across regions
What they're looking for
- Executive support and customer service
- Endpoint device management and troubleshooting
- Collaboration platforms and audiovisual systems
- Mobile device support
- VPN and networking
- Technical documentation and runbook creation
- Automation and scripting
- Discretion and confidentiality management
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Hasbro
Hasbro develops gaming products and entertainment experiences, including Magic: The Gathering Arena and AI-powered character systems for iconic brands. The company is hiring for software engineers to build game infrastructure and CI/CD systems, packaging engineers to design product solutions, and AI engineers to develop intelligent character systems.
- Website
- hasbro.com
Likely interview questions
- Describe your experience providing technical support to C-level executives or high-level leadership—how did you handle time-sensitive issues and maintain professionalism?
- Walk us through a complex technical issue you diagnosed and resolved that spanned multiple systems or departments.