JetBrains
Backend Customer Success Engineer (Kotlin Ecosystem)
About this role
JetBrains seeks a Backend Customer Success Engineer to guide organizations through Kotlin adoption in production environments. This role focuses on helping Java teams migrate to Kotlin, providing technical strategy, troubleshooting support, and ongoing engagement throughout their adoption journey.
What you'll do
- Monitor organizations' Kotlin adoption progress across different stages (evaluation, experimentation, production)
- Proactively engage with companies and help them understand the Kotlin migration process
- Design and recommend customized Kotlin adoption strategies based on organizational context
- Identify technical and process blockers and propose solutions to overcome them
- Establish feedback loops with development teams to ensure alignment and continuous improvement
What they're looking for
- Kotlin and Java development expertise
- JVM ecosystem knowledge
- Experience migrating Java codebases to Kotlin
- Spring Boot or similar frameworks (Quarkus, Micronaut, Ktor)
- Maven and Gradle build tools
- Backend system architecture and design patterns
- Customer-facing technical communication
- Public speaking and workshop facilitation
Benefits
- Competitive base salary: $96,000 - $180,000 USD
- Eligibility for annual bonus or commission
- Hybrid and remote work options available
- Equal opportunity employer with inclusive workplace culture
- Work with leading developer tools company
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JetBrains
JetBrains develops software development tools and platforms including CI/CD solutions (TeamCity), C/C++ development tools (CLion), Kotlin programming language support, and AI-native development platforms (Air). The company is hiring Customer Success Engineers to support technical adoption and optimization, and Developer Advocates to build community engagement and promote its developer tools.
- Website
- jetbrains.com
Likely interview questions
- Walk us through a Java-to-Kotlin migration project you've led. What were the biggest technical challenges, and how did you address them?
- How would you approach designing a Kotlin adoption strategy for a large enterprise still heavily invested in Java? What factors would you consider?