Backend Customer Success Engineer (Kotlin Ecosystem)

About this role

JetBrains seeks a Backend Customer Success Engineer to guide organizations through Kotlin adoption in production environments. This role focuses on helping Java teams migrate to Kotlin, providing technical strategy, troubleshooting support, and ongoing engagement throughout their adoption journey.

What you'll do

• Monitor organizations' Kotlin adoption progress across different stages (evaluation, experimentation, production)
• Proactively engage with companies and help them understand the Kotlin migration process
• Design and recommend customized Kotlin adoption strategies based on organizational context
• Identify technical and process blockers and propose solutions to overcome them
• Establish feedback loops with development teams to ensure alignment and continuous improvement

What they're looking for

• Kotlin and Java development expertise
• JVM ecosystem knowledge
• Experience migrating Java codebases to Kotlin
• Spring Boot or similar frameworks (Quarkus, Micronaut, Ktor)
• Maven and Gradle build tools
• Backend system architecture and design patterns
• Customer-facing technical communication
• Public speaking and workshop facilitation

Benefits

• Competitive base salary: $96,000 - $180,000 USD
• Eligibility for annual bonus or commission
• Hybrid and remote work options available
• Equal opportunity employer with inclusive workplace culture
• Work with leading developer tools company