Locus Robotics
Onsite Support Engineer, Robotics
About this role
Locus Robotics seeks an Onsite Support Engineer to manage and optimize their autonomous robotic fleet at a Las Vegas customer site. You'll combine hands-on technical troubleshooting, operational monitoring, and customer relationship management to ensure peak robot performance and system uptime Monday–Friday, 9 AM–5 PM.
What you'll do
- Monitor robotic fleet health, task execution, and workflows to maximize uptime and operational performance
- Perform onsite robot troubleshooting, repairs, and maintenance to maintain system stability
- Optimize workflows and track operational KPIs such as throughput, UPH, and utilization
- Conduct onsite testing, validation, and performance analysis to support product improvements
- Compile and analyze operational data to generate actionable insights and recommendations
- Act as liaison between customer operations and internal Locus teams on issues and opportunities
What they're looking for
- Robotics troubleshooting and repair
- Warehouse operations and automation knowledge
- Data analysis and KPI interpretation
- Hardware/software troubleshooting
- Cross-functional communication and influencing
- Problem-solving in fast-paced environments
- Technical documentation and reporting
- Physical capability (lift up to 50 lbs, bend, stoop, walk)
Opens the application — the Jobs AI extension fills it for you. Set up autofill
Opens the official application on the employer’s site. No login required.
Locus Robotics
Locus Robotics builds autonomous mobile robots for large fulfillment centers to optimize warehouse operations. The company is hiring Deployment Engineers who implement and support robotic systems across North America, handling mapping, configuration, and customer-facing launch activities.
View all jobs at Locus RoboticsLikely interview questions
- Describe your experience troubleshooting hardware or software systems in a warehouse or robotics environment.
- How would you approach diagnosing a robot that suddenly drops in performance metrics during peak operational hours?