Lyra Technology Group
Support Engineer- Tier II
- Confirmed live in the last 24 hours
- $70k–$75k
- Mid level
- Full-time
- On-site · Eagan, Minnesota
- Added 1 month ago
About this role
Lyra Technology Group is seeking a Tier II Support Engineer to join their team at a client location in Eagan, Minnesota. This full-time role focuses on diagnosing and resolving technical issues, maintaining computer systems, and providing both remote and on-site support. You'll contribute to a supportive environment while working with a dynamic team and diverse technologies.
What you'll do
- Diagnose and troubleshoot technical issues
- Maintain computer systems
- Provide remote and on-site support
- Document processes, issues, and solutions
- Adapt to new technologies
- Work independently and in a team
What they're looking for
- Networking
- Azure
- Customer Service
- Communication
- Problem-solving
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Lyra Technology Group
- Industry
- Technology & Software
Likely interview questions
- Describe your experience troubleshooting complex technical issues.
- How do you explain technical solutions to non-technical users?