Mastra
Customer Engineer
- Confirmed live in the last 24 hours
- No salary listed
- Mid level
- Full-time
- Remote
- Added 1 month ago
About this role
Mastra is seeking a Customer Engineer to bridge the gap between customer deployments and core platform development. This role involves collaborating directly with customer engineering teams, contributing to open-source improvements, and shaping the future of their AI agent framework. You’ll be instrumental in translating real-world challenges into durable primitives and enhancing developer ergonomics.
What you'll do
- Collaborate with customer teams on agent development.
- Design and implement AI agents alongside engineers.
- Improve reliability, evaluation, and scaling strategies.
- Identify and address recurring customer challenges in the core framework.
- Contribute to roadmap direction based on production insights.
- Train and upskill customers on the Mastra framework.
What they're looking for
- AI systems
- Production deployment
- TypeScript
- System-level thinking
- Customer collaboration
- Developer ergonomics
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Mastra
Likely interview questions
- Describe your experience building and operating AI systems in production.
- How do you approach troubleshooting issues in a complex, distributed system?