Mimica
Value Engineer (Post-Sales)
- Confirmed live in the last 24 hours
- No salary listed
- Mid level
- Full-time
- Remote · USA
- Added 4 weeks ago
About this role
Mimica is seeking a Value Engineer to act as a strategic advisor and champion customer success within their rapidly growing AI-powered process intelligence platform. This role involves collaborating with cross-functional teams to drive adoption, advocate for customer needs, and translate complex data into actionable insights that transform how work gets done. You'll play a key role in shaping Mimica's roadmap and delivering exceptional value to Fortune 500 clients.
What you'll do
- Serve as a strategic advisor to customers.
- Provide product support and issue resolution.
- Collaborate with Sales, Marketing, and Engineering teams.
- Advocate for customer needs internally.
- Develop and execute customer success plans.
- Conduct training and onboarding sessions.
What they're looking for
- Customer Success
- Value Engineering
- Process Improvement (Lean, Six Sigma)
- Stakeholder Management
- Strategic Thinking
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Mimica
Likely interview questions
- Describe your experience with process improvement methodologies like Lean or Six Sigma.
- How have you used data analysis to identify operational inefficiencies and drive improvements?