Nitra
Forward Deployed Engineer, AI Solutions
About this role
Nitra is seeking a Customer Engineer for AI Solutions who will be essential in enhancing the customer experience by facilitating the evaluation and implementation of their AI software platform in healthcare practices. This role encompasses collaboration across Sales, Customer Success, and Engineering, with a strong emphasis on technical aptitude and customer engagement.
What you'll do
- Collaborate with Sales and Customer Success for new customer acquisitions
- Manage customer implementations to maximize value from AI platform
- Gather customer feedback to influence product roadmap decisions
- Translate technical features into business advantages for clients
- Develop scalable implementation processes
- Work closely with cross-functional teams to improve customer experiences
What they're looking for
- Strong technical aptitude
- Customer-facing skills
- Problem-solving capabilities
- Knowledge of AI and healthcare technology
- Ability to translate tech into business value
- Experience in fast-paced startup environments
- Cross-functional teamwork
- Implementation process development
Benefits
- Hybrid work policy
- Opportunity to work in a fast-growing startup
- Chance to make a significant impact
- Competitive compensation
- Work with experienced industry professionals
- Support from leading venture capitalists
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Nitra
Nitra builds AI and fintech software solutions designed to improve healthcare systems and practices. The company is hiring Customer Engineers to drive implementation and adoption of its AI platform in healthcare, as well as Backend Engineers to develop its fintech and software infrastructure.
View all jobs at NitraLikely interview questions
- Can you walk us through a time when you had to explain a complex technical concept to a non-technical customer? How did you ensure they understood the business value?
- Describe your experience implementing or deploying software solutions for customers. How did you measure successful adoption and what challenges did you encounter?