Nitra
Forward Deployed Engineer, AI Solutions
New York, New York, USAfull timemidAdded 1 month ago
About this role
Nitra is seeking a Customer Engineer for AI Solutions to drive customer success and implementation within the healthcare sector. This role involves collaboration across Sales, Customer Success, Product, and Engineering to enhance customer experiences and expand the use of Nitra's AI platform.
What you'll do
- Partner with Sales and Customer Success to win new customers
- Own the implementation process for customer onboarding
- Translate technical capabilities into business value
- Gather customer feedback to influence product development
- Build scalable implementation processes
- Ensure customers derive value from AI solutions
What they're looking for
- Technical aptitude
- Customer-facing expertise
- Problem-solving abilities
- Experience in AI technologies
- Strong communication skills
- Ability to translate tech into business value
- Cross-functional collaboration
- Fast-paced environment adaptability
Benefits
- Hybrid work policy with remote Wednesdays
- Opportunity to impact healthcare technology
- Join a rapidly scaling company
- Work alongside experienced industry professionals
- Ownership and responsibility in a startup setting
- Possibility of significant career growth
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Nitra
Nitra builds AI and fintech software solutions designed to improve healthcare systems and practices. The company is hiring Customer Engineers to drive implementation and adoption of its AI platform in healthcare, as well as Backend Engineers to develop its fintech and software infrastructure.
View all jobs at NitraLikely interview questions
- Can you walk us through a time when you had to explain a complex technical concept to a non-technical customer? How did you ensure they understood the business value?
- Describe your experience implementing or deploying software solutions. What processes did you put in place to ensure successful adoption and quick time-to-value?