Petra Security
Forward Deployed Engineer
- Confirmed live in the last 24 hours
- No salary listed
- Mid level
- Full-time
- On-site · San Francisco
- 2+ yrs exp
- Added 4 weeks ago
About this role
Petra is seeking a Forward Deployed Engineer to champion the customer experience and drive product improvements for their AI-powered security platform. This role involves direct interaction with high-value customers, identifying pain points related to account compromise, and translating feedback into rapid iterative improvements. You'll be a key voice for customers within the company, ensuring Petra delivers a premium product.
What you'll do
- Serve as the primary point of contact for key customers.
- Identify customer pain points related to account compromise.
- Iterate on existing product features based on customer feedback.
- Propose and implement longer-term product improvements.
- Champion the customer's perspective internally.
- Work closely with the founding team to enhance the overall product experience.
What they're looking for
- Node.js
- TypeScript
- React
- Python
Benefits
- Competitive salary
- Equity
- Healthcare, dental, vision
- 401K
- Commuting stipend
- Equinox discount
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Petra Security
Likely interview questions
- Describe a time you identified a customer pain point and how you addressed it.
- Walk me through your experience with Node, TypeScript, React, and Python, and which you're most comfortable with.