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Rho

IT Engineer

San Francisco$90k–$180kfulltimemidAdded today

About this role

Rho is seeking an IT Engineer to serve as the primary technology support backbone for their San Francisco office and distributed team. You'll manage device lifecycle, identity systems, office infrastructure, and IT operations while building scalable processes for a high-growth fintech startup.

What you'll do

  • Provide primary IT support for employees across hardware, software, access, and troubleshooting
  • Own device lifecycle management for macOS and Windows including provisioning, MDM, and secure offboarding
  • Administer identity and SaaS systems like SSO, Google Workspace, and Slack with onboarding/offboarding workflows
  • Manage office IT infrastructure including networking, AV, conference rooms, and on-site hardware
  • Create and maintain IT documentation, runbooks, and self-service resources to support company growth
  • Collaborate with Security, People, and Finance on access controls, compliance, and asset management

What they're looking for

  • macOS and Windows administration
  • Mobile Device Management (MDM) tools
  • Identity and SSO platform management
  • Google Workspace administration
  • Slack administration
  • Office networking and AV systems
  • IT troubleshooting and support
  • Process documentation and communication

Benefits

  • Equity compensation
  • Healthcare benefits
  • Paid time off
  • On-site work environment in San Francisco
  • High-growth fintech setting
  • Direct impact on company operations
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Rho

Rho builds financial infrastructure for startups, providing tools and platforms to support their financial operations. The company is hiring full-stack Software Engineers to own problems end-to-end across the tech stack while working closely with customers in a fast-paced fintech environment.

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Likely interview questions

  • Walk us through your experience managing device lifecycle across macOS and Windows in a growing company — what MDM tools have you used and how did you scale provisioning as headcount increased?
  • Describe a time you had to troubleshoot a complex IT issue for a non-technical employee. How did you explain it and ensure they felt supported?
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