Roblox
Developer Engagement Team (Contract)
Remote (Remote)$41.6k–$52kcontractmidAdded today
About this role
Join Roblox's Developer Engagement Team as a contract support specialist serving the creator community. You'll bridge communication between Roblox and developers, handle escalations, and maintain detailed interaction records while working remotely with flexible scheduling.
What you'll do
- Resolve creator escalations and emergency issues
- Facilitate communication between Roblox staff and developers
- Document customer interactions and ensure accurate follow-up
- Provide technical guidance on Roblox Studio and creation platforms
- Support developer success through responsive engagement
- Maintain on-call availability as business needs require
What they're looking for
- Verbal and written communication
- Customer support and issue resolution
- Time management and organization
- Roblox platform and community knowledge
- Roblox Studio technical understanding
- Experience with game creation or similar platforms
- Critical thinking and problem-solving
- Patience and positive attitude
Opens the official application on the employer’s site. No login required.
Roblox
Roblox operates an immersive gaming platform connecting millions of users globally, focusing on real-time multiplayer experiences, social features, and content sharing. The company is hiring Software Engineers across systems, networking, caching, data engineering, and social features to scale their platform and enhance user engagement.
- Website
- roblox.com
Likely interview questions
- Tell us about your experience developing on Roblox or other creation platforms.
- How would you handle a frustrated developer reporting a critical issue with their game?