Serval
Founding IT Engineer
- Confirmed live in the last 24 hours
- $150k–$250k
- Mid level
- Full-time
- On-site · San Francisco
- 6+ yrs exp
- Added 1 month ago
About this role
Serval is seeking a Founding IT Engineer to build and scale their internal IT infrastructure as they rapidly grow. This unique role involves utilizing Serval’s AI automation platform to manage internal systems, shaping both the company's IT function and the product itself through real-world application. You’ll play a crucial role in creating a high-trust support experience for employees and ensuring operational efficiency.
What you'll do
- Manage day-to-day IT operations, including onboarding and offboarding.
- Build and maintain a high-quality IT support experience.
- Oversee conference room A/V systems and support.
- Develop self-service documentation and automate support tasks.
- Manage identity and access systems with a focus on security.
- Administer core business systems and workplace technology.
What they're looking for
- Identity Management
- Device Management
- Google Workspace
- Slack
- A/V Troubleshooting
- Networking Fundamentals
- Automation
- Scripting
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Serval
Serval builds an AI-native enterprise automation platform that enables intelligent workflow automation for sophisticated IT and security buyers. The company is hiring for technical pre-sales, infrastructure engineering, and security leadership roles to scale its cloud and self-hosted deployments while establishing comprehensive security foundations across its multi-tenant platform.
- Industry
- Technology & Software
Likely interview questions
- Describe your experience scaling IT systems within a fast-growing company?
- How have you used automation to improve IT support processes?