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Sevenai

AI Solutions Engineer

  • Confirmed live in the last 24 hours
  • $150k–$200k
  • Mid level
  • Full-time
  • Remote · Boston, MA
  • 5+ yrs exp
  • Added 1 month ago

About this role

7AI is looking for an AI Solutions Engineer to be a key partner for their customers, guiding them through deployment, optimization, and scaling of the 7AI platform. This strategic role requires a blend of technical expertise and strong customer acumen to drive adoption and achieve measurable business results. You'll collaborate with Product, Engineering, and Sales to shape product direction and build a world-class customer experience.

What you'll do

  • Manage the entire customer lifecycle post-sale.
  • Develop and implement customer success plans.
  • Lead onboarding and operational enablement.
  • Configure and optimize customer environments.
  • Monitor customer health and platform performance.

What they're looking for

  • Technical Account Management
  • Customer Success
  • Solutions Engineering
  • Program Management
  • Workflow Automation
  • API Integration
  • Security Operations
  • Stakeholder Management
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Sevenai

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Likely interview questions

  • Describe your experience translating technical concepts into business value for different audiences.
  • Tell me about a time you had to challenge internal assumptions to prioritize customer outcomes. What was the situation and how did you handle it?