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St Labs

Forward Deployed Engineer

  • Confirmed live in the last 24 hours
  • $140k–$200k
  • Mid level
  • Full-time
  • On-site · NYC, NY
  • 2+ yrs exp
  • Added 4 weeks ago

About this role

STLabs is seeking a Forward Deployed Engineer to join their team and embed their AI service management platform directly within customer environments. This role involves deploying and iterating on the platform, integrating it with existing enterprise systems, and providing valuable feedback to improve the product based on real-world usage. You'll have significant ownership and impact, working closely with the founding team and potentially traveling to customer sites.

What you'll do

  • Deploy STLabs within enterprise environments.
  • Develop and improve integrations, data pipelines, agent workflows, and internal tooling.
  • Integrate the platform with existing systems like ticketing, identity, and device management.
  • Own and maintain deployments.
  • Provide feedback to inform product development.

What they're looking for

  • Python
  • TypeScript
  • API Integration
  • Data Pipelines
  • Enterprise IT Systems

Benefits

  • Real impact on enterprise service management
  • High ownership and low process
  • Technical depth in graph databases and LLMs
  • Competitive compensation
  • Equity
  • On-site collaborative workspace
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St Labs

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Likely interview questions

  • Describe your experience integrating with third-party APIs, especially when dealing with undocumented or messy data.
  • Tell me about a time you built something outside of your assigned work and what motivated you to do so.