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Tennr

Site Reliability Engineer

New York City Office$175k–$200kfulltimemidAdded today

About this role

Join Tennr's Infrastructure team as a Site Reliability Engineer to build and maintain the systems protecting a healthcare platform handling sensitive patient data. You'll own on-call tooling rollout, observability instrumentation, and the full lifecycle of credentials and encryption keys in a HIPAA-regulated environment.

What you'll do

  • Roll out and configure PagerDuty across engineering teams with escalation policies, schedules, and runbooks
  • Implement Datadog instrumentation including metrics, traces, and alerts aligned with observability standards
  • Manage credential storage and rotation across all environments
  • Handle certificate issuance, renewal, and rotation processes
  • Oversee encryption key lifecycle and rotation to protect PHI end-to-end
  • Mentor teams on reliability and security best practices

What they're looking for

  • Site Reliability Engineering or infrastructure systems background
  • PagerDuty or similar on-call and incident response tools
  • Datadog or comparable observability platform expertise
  • Secrets and certificate management (AWS Secrets Manager, KMS, ACM, Vault)
  • Encryption key management and rotation
  • HIPAA and healthcare compliance understanding
  • Infrastructure automation and scripting
  • Security-focused attention to detail

Benefits

  • Modern office at 345 Hudson Street in Hudson Square (4 days/week)
  • Unlimited PTO
  • 100% paid employee health insurance options
  • Employer-funded 401(k) match
  • Competitive parental leave
  • Free lunch and fully stocked pantry
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Tennr

Tennr builds automation and workflow solutions designed to improve healthcare operations through technical platforms and data processing. The company is hiring for sales engineers, demo engineers, embedded solutions engineers, and backend software engineers to support customer implementations and product development.

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Likely interview questions

  • Describe your experience implementing or managing PagerDuty across teams—how did you approach defining escalation policies and runbooks?
  • Tell us about a time you designed observability into a system. What metrics and traces did you prioritize and why?
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