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Toshiba Global Commerce Solutions - External

Retail Technical Operations (RTO) Engineer

Durham, NCmidAdded today

About this role

Toshiba Global Commerce Solutions seeks an RTO Engineer to bridge product engineering, customer environments, and support teams, ensuring successful deployment and long-term success of retail solutions. This role combines technical expertise in platform deployment, system integration, troubleshooting, and customer engagement to deliver scalable, high-quality outcomes.

What you'll do

  • Assess customer environments and infrastructure readiness for implementation
  • Review and validate infrastructure, architecture, networking, hardware, and software configurations
  • Conduct network readiness assessments and architecture validation
  • Support certificate, security, and environment planning activities
  • Provide technical enablement and validation of retail solutions
  • Support both new implementations and existing production environment operations

What they're looking for

  • Retail solutions platform expertise
  • System deployment and integration
  • Network and infrastructure assessment
  • Troubleshooting and technical problem-solving
  • Customer engagement and communication
  • Hardware and software configuration management
  • Security and certificate management
  • Project collaboration and knowledge sharing
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Toshiba Global Commerce Solutions - External

Toshiba Global Commerce Solutions builds AI-enhanced retail applications and user interfaces that integrate with retail hardware. The company is hiring mobile developers and UI/UX engineers to create innovative, AI-driven customer experiences.

View all jobs at Toshiba Global Commerce Solutions - External

Likely interview questions

  • Tell us about a time you managed a challenging system deployment with a customer—what issues arose and how did you resolve them?
  • Describe your experience with network readiness assessments and what factors you typically evaluate in customer environments.