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Tower Research Capital

HPC Operations Engineer

New York$175k–$225kfull-timemidAdded 2 days ago

About this role

Tower Research Capital seeks an HPC Operations Engineer to manage day-to-day health of a rapidly growing research compute fleet of nearly 1,000 machines. This hands-on operations role handles user support, incident triage, fleet monitoring, and provisioning while working closely with HPC infrastructure engineers to identify automation and process improvements.

What you'll do

  • Provide first-line technical support to HPC users on scheduling, compute, storage, and access issues
  • Troubleshoot job failures, scheduler errors, and resource constraints, escalating when necessary
  • Monitor fleet health including queues, node status, storage, and service availability
  • Provision new machines and manage OS installations, configurations, and decommissions
  • Perform maintenance, patching, and configuration updates across the research cluster
  • Document solutions and develop runbooks to improve resolution speed for recurring issues

What they're looking for

  • Linux administration (RHEL and Ubuntu)
  • Production systems troubleshooting and diagnostics
  • Batch job schedulers (Slurm, HTCondor, or LSF)
  • Bash or Python scripting
  • Technical user support and communication
  • Linux provisioning and network boot (PXE/kickstart)
  • HPC or large-scale compute environments
  • Monitoring tools (Prometheus, Grafana)

Benefits

  • Work alongside world-class HPC engineers and infrastructure teams
  • Strong learning opportunity to grow into HPC platform engineering
  • Competitive base salary with discretionary bonus eligibility
  • Located in historic Equitable Building in Manhattan's financial district
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Tower Research Capital

Tower Research Capital builds high-performance quantitative trading systems and infrastructure, serving traders and researchers with low-latency platforms for market data, strategy execution, and order management. The company is hiring software engineers, quantitative developers, and infrastructure specialists to design scalable systems, optimize trading platforms, and enhance development tooling.

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Likely interview questions

  • Walk us through how you diagnosed and resolved a complex production Linux issue—what did you rule out, and how did you know when to escalate?
  • Describe your experience with batch job schedulers and the kinds of user-facing issues you've handled.
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