Customer Solution Engineer

About this role

Zuora is seeking a Customer Solution Engineer to partner with sales teams in winning enterprise deals by delivering technical expertise on quote-to-cash and subscription platforms. You'll become a domain expert, create tailored demonstrations, handle objections, and ensure customer success while influencing product strategy.

What you'll do

• Deliver technical presentations and product demos to C-level prospects, articulating business value and differentiation
• Own technical relationships and handle objections to advance deals toward closure
• Create use case-specific demonstrations aligned to customer strategic objectives across industries
• Define business cases, KPIs, and monitor customer value realization post-sale
• Support RFI/RFP responses, field events, and sales territory travel
• Act as liaison between prospects and product management to inform roadmap priorities

What they're looking for

• Sales engineering and presales expertise
• Quote-to-cash and subscription billing domain knowledge
• SaaS and cloud platform proficiency
• API development and coding languages (PHP, Ruby, Java)
• LLM and AI agent development experience
• Business value selling and MEDDIC/Value Selling methodology
• Executive-level presentation and communication
• Enterprise sales process management

Benefits

• Competitive compensation with variable bonus and performance incentives
• Medical, dental, and vision insurance
• Retirement programs
• Remote work flexibility with occasional in-office visits
• Collaborative team environment
• Professional growth and subject matter expertise development