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9 Mothers

IT Support Engineer

Austin$80k–$110kfulltimemidAdded today

About this role

9 Mothers seeks an IT Support Engineer to manage infrastructure, identity systems, and endpoint management for a defense startup building counter-drone AI systems. You'll own Mac fleet MDM, Entra ID administration, compliance controls, and field deployment support in a fast-paced, mission-driven environment.

What you'll do

  • Manage Jamf or Intune MDM for Mac fleet deployments, including Apple Business Manager and Declarative Device Management
  • Administer Entra ID commercial and GCC High tenants for user provisioning, groups, and licensing
  • Maintain compliance with CMMC controls, NIST 800-171, and System Security Plans
  • Monitor and operate AI agents and observability stacks (Grafana, Loki, Prometheus)
  • Provide day-to-day technical support to engineering team with rapid triage and issue resolution
  • Pilot and deploy infrastructure changes using version-controlled configurations and controlled rollout processes

What they're looking for

  • Mac MDM administration (Jamf or Intune required)
  • Entra ID / Azure AD management
  • Shell scripting and command-line proficiency
  • Networking fundamentals (VLANs, DHCP/DNS, Wi-Fi, 802.1X)
  • CMMC and NIST 800-171 compliance frameworks
  • Observability platforms (Grafana, Loki, Prometheus)
  • PKI and certificate management
  • CI/CD automation and infrastructure-as-code practices
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9 Mothers

9 Mothers develops counter-drone and firearms technology, conducting rigorous testing through high-speed imaging and kinematic analysis. The company is hiring R&D Test Engineers to design test setups, operate specialized equipment, and deliver quantitative data that informs engineering decisions.

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Likely interview questions

  • Walk us through your hands-on experience managing a Mac fleet—what MDM platform did you use and how did you handle Automated Device Enrollment?
  • Describe a situation where you had to balance rapid deployment with compliance requirements like CMMC. How did you approach it?
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