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Abnormal

Enterprise Platform Engineer

Remote - USA (Remote)From $170.5kmidAdded 6 days ago

About this role

Build and operate secure, AI-enabled workforce technology across identity, endpoints, and collaboration platforms. You'll create automations for employee IT workflows, device management, and access controls while developing an AI-forward mindset grounded in security and observability.

What you'll do

  • Design and maintain automations for user lifecycle events, access requests, device provisioning, and deprovisioning workflows
  • Implement and support identity and access management using SSO, MFA, least privilege, and standards-based provisioning
  • Operate zero-touch device provisioning and management for macOS and Windows with patch automation and compliance monitoring
  • Develop self-service experiences and runbooks to reduce manual IT support escalations
  • Add telemetry, logging, and dashboards to monitor and improve platform automations and AI-assisted workflows
  • Participate in incident response for assigned platform areas and drive improvements based on root cause analysis

What they're looking for

  • Identity and access management (SSO, MFA, directory management)
  • macOS and Windows device management and configuration
  • API integration and workflow orchestration
  • Scripting and automation (REST APIs, webhooks, event-driven patterns)
  • SaaS administration and collaboration tool platforms
  • Incident management and root cause analysis
  • AI-assisted development and troubleshooting
  • Technical documentation and cross-functional communication

Benefits

  • Remote-first work environment (USA-based)
  • Bonus or incentive compensation
  • Equity eligibility
  • Comprehensive benefits package
  • Opportunity to work with AI-forward engineering practices
  • Cross-functional collaboration with Security, GRC, and People teams
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Abnormal

Abnormal builds AI-powered email security solutions that protect against threats through narrative-driven threat understanding, SMTP relay infrastructure, and advanced filtering capabilities. The company is hiring software engineers, infrastructure engineers, sales engineers, and technical support specialists to expand its platform and support enterprise customers.

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Likely interview questions

  • Describe a time you used AI tools to improve an engineering workflow, troubleshooting process, or documentation—how did you validate the output?
  • Walk us through your approach to designing an automation for a sensitive IT workflow like offboarding or access provisioning, including security and approval controls.
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