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Avoca

Sales Engineer

New York HQ$160k–$200kfulltimemidAdded 2 days ago

About this role

Avoca seeks a Sales Engineer to serve as the technical lead in pre-sales for an AI-powered customer engagement platform serving home service companies. You'll partner with Account Executives on complex deals, conduct technical deep dives, and guide prospects through solution design and validation in a fast-growing Series B startup.

What you'll do

  • Lead technical discovery, demos, and solution walkthroughs for mid-market and enterprise prospects
  • Design customer-specific solutions aligned with technical, operational, and business requirements
  • Answer complex questions about product architecture, AI behavior, scalability, security, and implementation
  • Support pilots, trials, and technical validation efforts; address technical objections
  • Partner with Account Executives on deal strategy and serve as primary pre-sales technical owner
  • Collaborate with Product, Engineering, and Customer Operations teams to unblock deals and share field insights

What they're looking for

  • B2B SaaS sales engineering or solutions consulting (4+ years)
  • SaaS architectures, APIs, and integrations
  • Explaining complex technical concepts to mixed technical and non-technical audiences
  • AI-powered products or conversational AI platforms
  • Call center software, communications platforms, or CRM integrations
  • Enterprise sales cycle management and stakeholder coordination
  • Technical program management or customer onboarding experience
  • Self-directed execution in ambiguous, fast-paced environments

Benefits

  • Comprehensive medical, dental, and vision insurance
  • Company-sponsored 401(k) through Vestwell
  • Flexible PTO plus U.S. federal holidays
  • Daily in-office lunch and covered dinners when working late
  • Commuter benefits and late-night rideshare
  • Company-wide off-sites
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Avoca

Avoca builds AI-powered conversational solutions that help customers design and deploy intelligent communication systems. The company is hiring Forward Deployed Engineers to work directly with customers, translating their needs into impactful product implementations.

View all jobs at Avoca

Likely interview questions

  • Walk us through a complex technical deal you've led—what made it challenging and how did you drive it to close?
  • How do you typically approach a technical discovery call with an enterprise prospect unfamiliar with conversational AI?
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