AI Engineer (Research & Development)

About this role

Bandwidth's R&D team seeks an AI Engineer to research and prototype cutting-edge AI/ML solutions, particularly Large Language Models, for next-generation communications products. You'll work in a fast-paced, collaborative environment in Raleigh, NC, exploring emerging technologies and building proof-of-concepts that shape future offerings.

What you'll do

• Research latest AI/ML advancements in LLMs and identify applications relevant to communications
• Design, build, and test AI-powered prototypes and proof-of-concepts
• Implement and integrate LLM-based models into potential Bandwidth services
• Experiment with advanced techniques including RAG, prompting strategies, and agentic systems
• Collaborate cross-functionally within a small R&D team to share knowledge
• Present research findings and prototype demonstrations to stakeholders

What they're looking for

• Artificial Intelligence and Machine Learning
• Large Language Models (LLMs)
• Python programming
• ML frameworks (PyTorch, TensorFlow, Hugging Face, scikit-learn)
• Retrieval-Augmented Generation (RAG)
• Prompting techniques (Zero-shot, Few-shot, Chain of Thought)
• Problem-solving and navigating ambiguity
• LLM-powered development tools (GitHub Copilot, Cursor)