Skip to main content

Clera

Customer Engineer

San FranciscofulltimemidAdded today

About this role

Join a Y Combinator-backed AI voice platform as a Customer Engineer, bridging technical expertise and customer success. You'll help B2C companies deploy and optimize conversational AI for call automation across 30+ languages, troubleshooting code and AI workflows while driving product insights.

What you'll do

  • Provide hands-on technical guidance for platform deployment, configuration, and optimization
  • Troubleshoot PostgreSQL data workflows and full-stack code (TypeScript, React, Node, Python) with customers
  • Help customers design and refine AI agent prompts and conversational workflows
  • Act as primary technical liaison between customers and product/engineering teams
  • Gather and synthesize customer feedback to inform product roadmap and documentation
  • Build and maintain strong customer relationships as a trusted technical partner

What they're looking for

  • PostgreSQL and data workflow troubleshooting
  • TypeScript, React, Node.js, and Python
  • Prompt engineering and AI agent configuration
  • Customer-facing communication and technical support
  • Full-stack web development
  • Problem-solving and debugging
  • SaaS platforms and CRM integrations (nice-to-have)
  • LLM and conversational AI fundamentals

Benefits

  • Work on cutting-edge conversational AI and voice automation technology
  • Direct influence on product direction through customer collaboration
  • Small, high-caliber team with fast-moving culture and low bureaucracy
  • Seed-stage company backed by top-tier investors with early impact opportunity
  • Visa sponsorship available
  • On-site collaboration in Berlin with global platform serving 30+ languages
Apply with Autofill

Opens the application — the Jobs AI extension fills it for you. Set up autofill

Opens the official application on the employer’s site. No login required.

Clera

Clera builds an agentic operating system that automates complex workflows and processes through AI agents, with a platform designed to simplify distributed infrastructure management for developers. The company is hiring Founding Engineers, Customer Engineers, and Product Engineers to develop both backend systems and user-facing interfaces across their AI automation products.

View all jobs at Clera

Likely interview questions

  • Walk us through a time you diagnosed and resolved a complex technical issue for a customer—what was your approach?
  • How would you help a customer optimize their AI agent prompts if they're seeing low conversion rates on sales calls?
Unlock all 7 questions free — and practice them live →