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Clera

Founding Forward Deployed Engineer

San FranciscofulltimemidAdded today

About this role

Early-stage startup is seeking a Founding Forward Deployed Engineer to serve as the primary technical point of contact for customers, handling deployment, integration, and ensuring successful product adoption from day one.

What you'll do

  • Deploy and integrate the product at customer sites
  • Own end-to-end customer success and satisfaction
  • Troubleshoot technical issues and provide hands-on support
  • Gather customer feedback to inform product development
  • Build strong relationships with key customer stakeholders
  • Document integration processes and best practices

What they're looking for

  • Full-stack software engineering
  • Customer communication and relationship building
  • System deployment and DevOps
  • Troubleshooting and problem-solving
  • Technical documentation
  • Adaptability and self-motivation
Apply on the employer's site

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Clera

Clera builds an agentic operating system that automates complex workflows and processes through AI agents, with a platform designed to simplify distributed infrastructure management for developers. The company is hiring Founding Engineers, Customer Engineers, and Product Engineers to develop both backend systems and user-facing interfaces across their AI automation products.

View all jobs at Clera

Likely interview questions

  • Tell us about a time you worked directly with customers to solve a technical problem—how did you approach it?
  • How would you balance multiple customer deployments happening simultaneously?