Clera
Founding Forward Deployed Engineer
San FranciscofulltimemidAdded today
About this role
Early-stage startup is seeking a Founding Forward Deployed Engineer to serve as the primary technical point of contact for customers, handling deployment, integration, and ensuring successful product adoption from day one.
What you'll do
- Deploy and integrate the product at customer sites
- Own end-to-end customer success and satisfaction
- Troubleshoot technical issues and provide hands-on support
- Gather customer feedback to inform product development
- Build strong relationships with key customer stakeholders
- Document integration processes and best practices
What they're looking for
- Full-stack software engineering
- Customer communication and relationship building
- System deployment and DevOps
- Troubleshooting and problem-solving
- Technical documentation
- Adaptability and self-motivation
Opens the official application on the employer’s site. No login required.
Clera
Clera builds an agentic operating system that automates complex workflows and processes through AI agents, with a platform designed to simplify distributed infrastructure management for developers. The company is hiring Founding Engineers, Customer Engineers, and Product Engineers to develop both backend systems and user-facing interfaces across their AI automation products.
View all jobs at CleraLikely interview questions
- Tell us about a time you worked directly with customers to solve a technical problem—how did you approach it?
- How would you balance multiple customer deployments happening simultaneously?