Commure
Software Engineer, Voice Agents
About this role
Build backend systems powering AI voice agents that handle patient scheduling and intake for healthcare call centers. You'll develop real-time Python services integrating with EHRs, telephony, and LLMs to enable automated conversations that reduce call center burden and improve patient access.
What you'll do
- Build Python backend services for call orchestration, conversation state management, and tool execution in voice agents
- Design and maintain low-latency pipelines connecting telephony, ASR, LLMs, and TTS into conversational workflows
- Integrate with healthcare systems (Epic, Cerner, athena) for scheduling, eligibility, and patient intake
- Develop APIs, data models, and event-driven workflows in collaboration with senior engineers
- Own production quality: latency optimization, reliability, observability, and deployment readiness
- Partner across AI, product, and operations teams to ship features that improve patient access workflows
What they're looking for
- Python backend development
- Production APIs and services
- Async/event-driven architecture
- Real-time systems and low-latency optimization
- EHR integration and healthcare data models
- Testing and LLM evaluation
- Observability and monitoring
- Telephony and conversational AI systems
Benefits
- Work on high-impact healthcare transformation with immediate patient care effects
- Daily shipping and rapid iteration with small, high-performing team
- Direct collaboration with clinicians and healthcare operations
- Growth opportunities into increasingly complex problems
- On-site team environment in Mountain View, CA
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Commure
Commure builds AI-powered healthcare solutions that automate clinical documentation, billing workflows, and claims processing for healthcare organizations and their clinicians. The company is hiring full-stack engineers, R&D specialists, forward-deployed engineers, and backend developers to scale LLM-based systems and real-time automation tools across its platform serving 500+ healthcare organizations.
- Website
- commure.com
Likely interview questions
- Tell us about a production backend service you built—what were the hardest latency or reliability challenges you faced?
- How have you approached designing systems that integrate with external APIs or third-party systems like EHRs?