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NRI North America

Technical Support Engineer

Ashburn, VAfull-timemidAdded today

About this role

NRI North America seeks an IT Technical Support Engineer for full-time onsite work in Ashburn, VA, focused on new hire onboarding, device imaging, asset management, and hands-on technical support. The role involves physical IT operations and equipment logistics to support seamless employee onboarding.

What you'll do

  • Prepare and image desktop devices for new employee onboarding
  • Manage IT asset tracking and inventory logistics
  • Provide onsite technical support and troubleshooting
  • Handle equipment shipping and physical device deployment
  • Collaborate with remote technical resources on system configuration
  • Support IT operations activities requiring in-person presence

What they're looking for

  • Device imaging and OS deployment
  • Desktop hardware support
  • IT asset management systems
  • Basic troubleshooting and diagnostics
  • Inventory and logistics coordination
  • Communication and customer service
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NRI North America

NRI North America builds data-driven solutions centered on SQL development and data organization. The company is hiring junior-level SQL developers to work on data analysis and querying using modern tools like Excel, Google Sheets, and generative AI.

View all jobs at NRI North America

Likely interview questions

  • Describe your experience with device imaging and OS deployment tools.
  • How have you managed IT assets and inventory in previous roles?