Contract Site Reliability Engineer — AI Accelerator Infrastructure

About this role

d-Matrix seeks a Contract Site Reliability Engineer to manage physical infrastructure and hardware operations for AI accelerator development. You'll own server deployment, hardware bring-up, asset tracking, and troubleshooting across on-premises labs and colocation facilities, working independently while supporting fast-moving silicon and software teams.

What you'll do

• Rack, cable, and manage servers, network gear, and storage in labs and colocation facilities; execute hardware bring-ups including BIOS configuration and OS installation
• Maintain accurate asset inventory using DCIM tools; track hardware lifecycle, manage RMA workflows, and coordinate equipment moves between locations
• Diagnose and resolve hardware failures, power, thermal, and network issues; serve as first responder for infrastructure incidents requiring hands-on intervention
• Write and maintain SOPs, rack diagrams, and cabling guides; document troubleshooting actions and contribute to knowledge base systems
• Support multiple concurrent workstreams; operate independently and communicate status across hardware, software, SRE, and silicon validation teams
• Replace and upgrade components including PCIe cards, NICs, storage, memory, and accelerators across server generations

What they're looking for

• Data center operations and rack-and-stack expertise
• Hardware bring-up: BIOS/UEFI configuration, firmware validation, OS installation
• Linux command-line proficiency and diagnostics
• DCIM tools (NetBox, Jira) and asset inventory management
• Network cabling and power planning
• Technical troubleshooting and incident response
• Written communication and documentation
• Independent problem-solving in startup environments