Forward Deployed Engineer

About this role

Dexterity seeks a Forward Deployed Engineer to lead the deployment of warehouse automation robots at new customer sites. You'll bridge gaps between standard products and customer needs, troubleshoot system-level issues, and demonstrate operational metrics to enable rapid scaling across new markets.

What you'll do

• Deploy and configure robotic systems at customer facilities in the field
• Identify and resolve gaps between standard products and customer requirements
• Perform system-level performance analysis and optimization
• Collaborate with internal teams, partners, and customers to implement solutions
• Demonstrate operational metrics and readiness for fleet scaling
• Support new market segment entry and application development

What they're looking for

• Robotics systems understanding (hardware and software)
• System-level performance analysis and troubleshooting
• Hands-on engineering and problem-solving
• Customer communication and relationship management
• Integration and deployment experience
• Hardware-software integration knowledge
• Warehouse automation familiarity
• Cross-functional collaboration