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Distro

Field Service Engineer

Sterling Heights, Michigan$90k–$110kfull-timemidAdded 6 days ago

About this role

Field Service Engineer responsible for installing, testing, and supporting integrated mechanical, electrical, and software systems at customer sites. Acts as the primary technical liaison between internal R&D teams and customers, managing deployments, troubleshooting, and training across domestic and international locations.

What you'll do

  • Lead customer-facing technical activities and serve as liaison between R&D/Operations and customers
  • Install, integrate, and commission multidisciplinary systems at customer sites domestically and internationally
  • Perform on-site troubleshooting, repair, and system maintenance
  • Conduct functional, communication, software, and hardware testing
  • Deliver system demonstrations and operational training to customers
  • Document faults, prepare reports, and provide feedback to R&D teams

What they're looking for

  • System integration and testing
  • Electronics troubleshooting and schematic reading
  • Communication protocols (TCP/IP, RS232/RS485)
  • Mechanical systems understanding
  • Test equipment operation (multimeter, oscilloscope)
  • Problem-solving and system-level thinking
  • Technical documentation and reporting
  • Customer communication and project ownership
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Distro

Distro builds specialized hardware and infrastructure solutions across pipeline management, building automation, data center networking, and defense/avionics electronics. The company is hiring for technical engineers including pipeline integrity specialists, building automation integrators, network data engineers, and FPGA/hardware engineers for safety-critical and aerospace applications.

View all jobs at Distro

Likely interview questions

  • Walk us through your experience with system integration projects—what was the most complex multidisciplinary system you've worked on?
  • How do you approach troubleshooting a system failure when you have limited communication with the R&D team?
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