Robotics Field Service Engineer

About this role

Formic seeks a Robotics Field Service Engineer to maintain and support deployed robotic manufacturing systems across customer facilities. You'll diagnose failures, perform preventative maintenance, and ensure system uptime in fast-paced production environments while building lasting customer relationships.

What you'll do

• Perform preventative, corrective, and predictive maintenance on robotic manufacturing cells
• Respond to service escalations, diagnose root causes, and restore systems to production quickly
• Provide technical support and training to customer operators and maintenance teams
• Document service work, root cause analysis, and maintenance activity in CMMS systems
• Monitor system performance remotely and identify recurring failure patterns
• Coordinate field scheduling with customers, vendors, and internal stakeholders

What they're looking for

• Field service troubleshooting on robotic or industrial automation systems
• Electrical, mechanical, PLC, and robotic control system diagnostics
• Ability to read electrical schematics, wiring diagrams, and pneumatic drawings
• CMMS platform experience for maintenance tracking
• Safety compliance and LOTO procedures
• Technical documentation and communication
• 6-axis robot brands (Fanuc, KUKA, Yaskawa, ABB, Universal Robots)
• Spanish language proficiency (bonus)

Benefits

• Comprehensive benefits package for full-time U.S.-based employees
• Professional development in robotics and industrial systems
• Opportunity to work with cutting-edge automation technology
• Customer-facing role building trusted industry relationships
• Participation in continuous improvement and RCA initiatives
• Travel support for local (up to 80%) and overnight (up to 50%) assignments