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Locus Robotics

Onsite Support Engineer, Robotics (2:30PM-11:00PM ET)

Louisville, KY$50k–$80kfull-timemidAdded yesterday

About this role

Locus Robotics seeks an Onsite Support Engineer to manage the Array autonomous picking system at a Louisville customer site during evening shifts (2:30PM-11PM ET). You'll ensure operational stability, troubleshoot robotics hardware/software, validate system performance, and bridge communication between customer operations and internal product teams.

What you'll do

  • Own Array system performance, stability, and daily operational success at the customer site
  • Monitor robot activity, task execution, and system health; troubleshoot and repair hardware as needed
  • Optimize workflows and manage tasks to achieve throughput targets and operational KPIs
  • Conduct onsite testing, validation, and performance analysis to support product development
  • Compile and analyze operational data (throughput, UPH, utilization) to generate actionable insights
  • Liaison between customer operations and internal teams; help develop SOPs and deployment playbooks

What they're looking for

  • Robotics troubleshooting and hardware repair
  • Warehouse operations and picking workflow knowledge
  • Data analysis and performance metrics interpretation
  • System monitoring and diagnostics
  • Cross-functional collaboration and communication
  • Technical problem-solving and quick learning
  • Operational optimization
  • Documentation and process development
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Locus Robotics

Locus Robotics builds autonomous mobile robots for large fulfillment centers to optimize warehouse operations. The company is hiring Deployment Engineers who implement and support robotic systems across North America, handling mapping, configuration, and customer-facing launch activities.

View all jobs at Locus Robotics

Likely interview questions

  • Walk us through your experience troubleshooting hardware or software systems in a warehouse or robotics environment.
  • Describe a time you identified an operational bottleneck and implemented a process improvement. What was the outcome?
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