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Anthropic

Technical Documentation and Content Engineer, Claude Docs

San Francisco, CA | New York City, NYFrom $320kmidAdded today

About this role

Lead the strategy and execution of Claude's unified documentation platform, owning information architecture, editorial standards, and automated content systems across multiple product surfaces. This role combines technical content curation with engineering—you'll build self-healing pipelines and AI-assisted tools to maintain quality at scale while setting conventions that product teams adopt company-wide.

What you'll do

  • Own information architecture, style guide, and editorial standards for the unified Claude Docs site
  • Design and operate automated documentation systems including self-healing pipelines and AI-assisted review tools
  • Establish conventions and tooling for product teams to maintain accurate, consistent documentation
  • Curate company-wide contributions by editing, pruning stale content, and ensuring consistency across surfaces
  • Define and track content quality metrics using analytics and reader feedback to drive improvements
  • Build production documentation tooling and maintain CI/CD workflows

What they're looking for

  • Technical documentation and information architecture
  • Editorial standards and style guide development
  • Python and/or TypeScript/JavaScript for automation
  • Version control, CI/CD, and modern development practices
  • Content analytics and A/B testing
  • AI/LLM application development
  • Documentation platform migration and redesign
  • Evaluating and observing AI-powered systems
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Anthropic

Anthropic builds Claude, an AI assistant, and is hiring for engineering roles across infrastructure, data systems, and security that support both AI research operations and the company's internal technology needs. The company seeks infrastructure engineers, systems integrators, data scientists, and security specialists to build production-scale systems for training data pipelines, financial operations, developer productivity measurement, research infrastructure, and server firmware security.

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Likely interview questions

  • Walk us through a time you redesigned or migrated a documentation platform—what were the biggest challenges and how did you measure success?
  • Describe your experience building automated systems for documentation. What problems were you solving and what tools or frameworks did you use?