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Locus Robotics

Onsite Support Engineer, Robotics

Las Vegas, NV$50k–$90kmidAdded today

About this role

Locus Robotics seeks an Onsite Support Engineer to manage and optimize an autonomous robotic fleet at a customer site in Las Vegas. You'll troubleshoot hardware and software issues, monitor system performance, analyze operational data, and serve as the primary liaison between customer operations and the company's internal teams.

What you'll do

  • Monitor robotic fleet health, activity, and task execution to maximize uptime and operational performance
  • Perform hands-on robot troubleshooting and repairs to maintain system stability
  • Optimize workflows to meet throughput targets and operational KPIs
  • Conduct onsite testing and performance analysis to support product development
  • Analyze operational data (throughput, UPH, utilization) and provide actionable insights
  • Act as liaison between customer operations and internal teams; develop standard operating procedures

What they're looking for

  • Robotics troubleshooting and repair
  • Warehouse operations and picking workflows
  • Data analysis and KPI interpretation
  • Hardware and software diagnostics
  • Cross-functional communication and stakeholder management
  • Technical documentation and process development
  • Problem-solving in ambiguous, fast-paced environments
  • Ability to lift and physically work in warehouse environment
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Locus Robotics

Locus Robotics builds autonomous mobile robots for large fulfillment centers to optimize warehouse operations. The company is hiring Deployment Engineers who implement and support robotic systems across North America, handling mapping, configuration, and customer-facing launch activities.

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Likely interview questions

  • Describe your experience troubleshooting hardware or software systems; what was the most complex issue you've resolved?
  • How have you approached optimizing warehouse operations or workflows in a previous role?
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