Lumafield
Enablement Engineer
San Francisco, CA$110k–$135kfull timemidAdded 3 weeks ago
About this role
Lumafield is seeking an Enablement Engineer to empower customers in utilizing their advanced manufacturing products through expert training and support. This role involves hands-on customer interaction, technical training, and collaboration with various teams to ensure effective onboarding and integration of insights into client processes.
What you'll do
- Deliver technical training to new users
- Guide customers during the onboarding process
- Inspect scans and identify critical features
- Collaborate with Customer Success Managers
- Support technical issue resolution with Support Engineers
- Travel to customer sites for in-person training
What they're looking for
- Technical expertise in manufacturing tools
- Effective communication and teaching abilities
- Customer-facing interaction skills
- Ability to identify product defects
- Collaboration with cross-functional teams
- Problem-solving skills
- Consultative approach
Opens the official application on the employer’s site. No login required.
Lumafield
Lumafield builds industrial CT scanning systems that provide advanced insights to optimize manufacturing processes and product development. The company is hiring engineers across hardware, software, systems, and customer-facing roles to develop and deploy their innovative scanning technology.
- Website
- lumafield.com
Likely interview questions
- Describe your experience training technical users on complex hardware or software systems. How do you assess what level of detail each customer needs?
- Walk us through how you've helped a customer integrate a new tool or technology into their existing workflows or processes.