Oldcastle BuildingEnvelope
Telecom Engineer
About this role
OBE seeks a Telecom Engineer to lead enterprise telecommunications administration, modernization, and operational management across multiple sites. The role encompasses voice platform migrations, unified communications support, contact center technologies, and carrier management while reporting to the Director of Network Architecture and Engineering.
What you'll do
- Lead enterprise telecom initiatives including cloud voice migrations, carrier transitions, and contact center deployments
- Manage voice platform migrations from legacy PBX systems (Mitel, ShoreTel) to cloud platforms like 8x8 and Microsoft Teams Voice
- Administer and optimize unified communications platforms, SIP-based systems, and cloud contact center solutions
- Develop and execute project plans with timelines, budgets, risk mitigation, and stakeholder communication
- Coordinate between vendors, carriers, managed service providers, business leaders, and IT teams
- Create migration runbooks, rollback plans, and user transition strategies to ensure minimal business disruption
What they're looking for
- Cloud voice platforms (8x8, Microsoft Teams Voice)
- Legacy PBX systems (Mitel, ShoreTel)
- SIP and unified communications protocols
- Contact center technologies (CCaaS)
- Telecom project management and planning
- Vendor and carrier relationship management
- Network architecture and voice engineering
- Enterprise telecommunications operations
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Oldcastle BuildingEnvelope
Oldcastle BuildingEnvelope manufactures architectural glass and building products, with a focus on window systems and metal processing solutions. The company is hiring manufacturing engineers, continuous improvement specialists, product engineers, and operational technology professionals to optimize production processes, drive operational excellence, and support facility operations.
View all jobs at Oldcastle BuildingEnvelopeLikely interview questions
- Describe your experience leading voice platform migrations from on-premises PBX systems to cloud-based solutions like 8x8 or Microsoft Teams Voice.
- How have you managed complex telecom projects involving multiple stakeholders, vendors, and carriers in a multi-site enterprise environment?