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OneBrief

Customer Success Engineer, Battle Road [Ft. Leavenworth] - Relocation Provided

Fort Leavenworth, KS$135k–$180kfulltimemidAdded 1 month ago

About this role

Onebrief is seeking a Customer Success Engineer to enhance military training through their AtomEngine platform. This unique role combines engineering expertise with direct mission support, allowing for real-time problem-solving in high-pressure environments.

What you'll do

  • Deploy AtomEngine in live military training settings
  • Work onsite with customers to understand and meet their needs
  • Troubleshoot technical issues during exercises
  • Configure and extend platform features and scenarios
  • Provide clear explanations of technical concepts to stakeholders
  • Contribute to coding improvements from the enhancement backlog

What they're looking for

  • Experience in software engineering
  • Proficient in C++, C#, Godot, and Python
  • Technical troubleshooting
  • Strong communication skills
  • Understanding of military operations
  • Ability to work under pressure
  • Problem-solving mindset
  • Customer relationship building

Benefits

  • Opportunity to influence military training technology
  • Work within a mission-critical environment
  • Involvement in replacing legacy systems
  • Direct representation to military leadership
  • Exposure to real-world application of technology
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OneBrief

OneBrief builds AtomEngine, an AI-powered cloud-based simulation platform designed for military training and operational exercises in classified and live environments. The company is hiring Software Development Engineers in Test, Gameplay Engineers, and Customer Success Engineers to support quality assurance, platform development, and direct customer deployment and support.

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Likely interview questions

  • Tell us about a time you deployed or troubleshot software in a high-pressure, high-visibility environment. How did you stay composed and what was the outcome?
  • Describe your experience working with air-gapped or classified systems. What security and operational constraints have you navigated?
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