Ooma
Solutions Engineer, Fluentstream
Remote, US (Remote)From $90kmidAdded 6 days ago
About this role
A Solutions Engineer who bridges sales and customer success by delivering product demonstrations, supporting complex sales opportunities, and ensuring customers adopt FluentStream effectively. You'll translate technical details into clear value propositions while working closely with both Account Executives and Growth teams.
What you'll do
- Conduct customized product demonstrations for prospects and customers aligned with their specific use cases
- Partner with sales teams to address technical requirements and answer product questions during the sales cycle
- Complete RFP responses, security questionnaires, and technical documentation to support deals
- Provide onboarding training for customers with complex programming or integration needs
- Host customer-facing webinars and educational sessions
- Support product adoption and ensure customers realize value post-sale
What they're looking for
- Cloud-based communications platform knowledge
- Live demonstration and presentation abilities
- Technical problem-solving and requirements gathering
- Sales engineering and opportunity assessment
- Customer onboarding and training delivery
- Written communication for RFPs and technical documentation
- Cross-functional collaboration
- VoIP and unified communications fundamentals
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Ooma
Ooma builds cloud-based communication products and is hiring for quality assurance and engineering roles focused on testing, reliability, and product performance.
- Website
- ooma.com
Likely interview questions
- Walk us through how you'd approach a demo when you have limited information about the prospect's specific use case.
- Describe a time you had to explain a complex technical feature to a non-technical customer—how did you simplify it?