Sierra
Software Engineer, Voice
About this role
Sierra is seeking a Software Engineer specializing in voice technology to enhance its AI-driven customer experience platform. The role involves building systems for speech transcription, synthesis, and telephony integrations to facilitate real-time communications for businesses.
What you'll do
- Develop speech-to-text and automatic speech recognition technologies.
- Create infrastructure for low-latency audio processing.
- Build systems for speech synthesis aligned with brand style.
- Design real-time audio handling processes.
- Scale infrastructure to manage millions of daily calls.
- Integrate with telephony systems for reliable call handling.
What they're looking for
- 4+ years of experience in production systems
- Full-stack development proficiency
- Passion for AI product development
- Strong problem-solving skills
- Degree in Computer Science or related field
- Experience with Go and TypeScript
- Leadership in technical projects
- AI product experience (preferred)
Benefits
- Flexible (unlimited) paid time off
- Comprehensive medical, dental, and vision coverage
- Life insurance
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Sierra
Sierra builds production-grade AI agents for enterprise clients in insurance, financial services, and other industries, enabling companies to automate complex business processes and enhance customer experiences. The company is hiring Software Engineers to design and deploy mission-critical AI systems, develop platform infrastructure, and work directly with enterprise customers on agent development and optimization.
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