Software Engineer, Voice

About this role

Sierra is seeking a Software Engineer specializing in voice technology to enhance its AI-driven customer experience platform. The role involves building systems for speech transcription, synthesis, and telephony integrations to facilitate real-time communications for businesses.

What you'll do

• Develop speech-to-text and automatic speech recognition technologies.
• Create infrastructure for low-latency audio processing.
• Build systems for speech synthesis aligned with brand style.
• Design real-time audio handling processes.
• Scale infrastructure to manage millions of daily calls.
• Integrate with telephony systems for reliable call handling.

What they're looking for

• 4+ years of experience in production systems
• Full-stack development proficiency
• Passion for AI product development
• Strong problem-solving skills
• Degree in Computer Science or related field
• Experience with Go and TypeScript
• Leadership in technical projects
• AI product experience (preferred)

Benefits

• Flexible (unlimited) paid time off
• Comprehensive medical, dental, and vision coverage
• Life insurance