Sigma Computing
Customer Deployment Engineer
New York, New York, United States, San Francisco, California, United StatesFrom $170kfull-timemidAdded today
About this role
Guide new customers through seamless Sigma platform deployment, focusing on best practices, environment setup, and self-sufficiency. You'll work cross-functionally with Sales, Customer Success, and Product teams to help business users and data teams adopt Sigma and achieve first-value activation.
What you'll do
- Drive new customer deployments with emphasis on environment setup, adoption strategies, and customer self-sufficiency
- Provide implementation guidance on Sigma best practices, data connections, migrations, and performance optimization
- Conduct technical discovery with enterprise stakeholders to assess readiness and develop customized implementation plans
- Manage key customer milestones from sales handoff through first-value activation and CS transition
- Create feedback loops to Product, Support, and Sales teams to continuously improve onboarding processes
- Document knowledge and cross-train team members on new onboarding insights and technical solutions
What they're looking for
- BI platform expertise (Tableau, Looker, Power BI, Sisense, Qlik, or ThoughtSpot)
- Advanced SQL including dimensional modeling, slowly changing dimensions, and complex joins
- Cloud data warehouse experience (Snowflake, Databricks, Redshift, BigQuery)
- Enterprise authentication configuration (SSO, SCIM, OAuth)
- Row-level security design and implementation
- Embedded analytics and API integrations
- Technical documentation and training material creation
- Data application development and performance optimization
Benefits
- Stock options eligibility
- Comprehensive benefits package
- Locations in New York and San Francisco
Opens the official application on the employer’s site. No login required.
Sigma Computing
Sigma Computing builds a cloud-native business intelligence platform that helps customers with technical implementation and data analysis. The company is hiring for technical support engineers, solution engineers, quality engineers, and software developers across support, presales, testing, and product development roles.
- Website
- sigmacomputing.com
Likely interview questions
- Walk us through your experience configuring SSO and enterprise authentication systems for BI platforms—what challenges have you encountered?
- How have you approached teaching non-technical business users to adopt a new BI tool, and what strategies worked best?