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Toshiba Global Commerce Solutions - External

Associate Software Engineer

Durham, NCentryAdded today

About this role

Toshiba Global Commerce Solutions seeks an Associate Software Support Engineer to resolve production software defects using AI-driven tools and workflows. This hybrid role in Durham, NC is ideal for recent Computer Science graduates who excel at quality assurance and can leverage AI for root cause analysis, fix generation, and validation.

What you'll do

  • Manage software defects from intake to resolution using AI-powered analysis and remediation tools
  • Analyze root causes and generate fixes through AI workflows, ensuring accuracy and quality
  • Validate and test solutions to verify they meet stability and regression standards before closure
  • Document defect causes, resolutions, and validation results in structured formats
  • Perform quality checks and follow established processes to maintain high resolution standards
  • Monitor defect re-open and regression rates to continuously improve fix quality

What they're looking for

  • AI-driven development and analysis tools
  • Software debugging fundamentals
  • Understanding of APIs and data flow
  • Quality assurance and validation processes
  • Defect tracking and documentation
  • Testing and code validation
  • CI/CD pipelines (nice to have)
  • Attention to detail and process adherence

Benefits

  • Medical, dental, and vision coverage
  • 401(k) plan with company match
  • Paid vacation, sick days, and generous holiday schedule
  • Employee Assistance Programs and life insurance
  • Pet insurance and employee discounts
  • Clear career growth path into engineering or AI-focused roles
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Toshiba Global Commerce Solutions - External

Toshiba Global Commerce Solutions builds AI-enhanced retail applications and user interfaces that integrate with retail hardware. The company is hiring mobile developers and UI/UX engineers to create innovative, AI-driven customer experiences.

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Likely interview questions

  • Can you describe a time you used AI tools to analyze or solve a technical problem, and how did you validate the results?
  • How would you approach troubleshooting a production software defect when you don't immediately understand the root cause?
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