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Zuora

Customer Solution Engineer — AI Native/Consumption Quote to Cash

Remote - United States (Remote)From $177.1kmidAdded today

About this role

Zuora is seeking an experienced Customer Solution Engineer to own technical wins on complex quote-to-cash deals, with deep expertise in consumption-based billing, AI-native monetization, and enterprise integration. You'll scope, build, and demonstrate solutions spanning CPQ, billing, and revenue recognition while maintaining customer relationships post-sale to drive adoption and expansion.

What you'll do

  • Own technical wins through discovery, strategy, and objection handling on complex enterprise billing cycles
  • Design and build end-to-end quote-to-cash solutions covering consumption/usage-based models, metering, rating, mediation, and revenue recognition
  • Create and manage proofs of concept as the primary sales mechanism, acting as a forward-deployed engineer
  • Build tailored demos and POCs demonstrating consumption and AI-driven monetization with hands-on API and integration work
  • Lead technical presentations to senior and C-level stakeholders translating architecture and pricing tradeoffs into business value
  • Protect post-sale technical health, ensure customer value realization, and identify expansion opportunities across accounts

What they're looking for

  • Sales Engineering or Solutions Architecture (7+ years)
  • Quote-to-cash and billing platform expertise
  • Consumption/usage-based billing (metering, rating, mediation, revenue implications)
  • APIs, integration patterns, data reconciliation, and application architecture
  • Executive communication across technical and business audiences
  • Structured sales methodologies (MEDDIC, Value Selling)
  • AI-native and consumption-based product monetization
  • Telecom experience (high-volume mediation and rating models)
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Zuora

Zuora builds integration services and APIs that enable seamless data integration for the Subscription Economy. The company is hiring Software Engineers to develop scalable platform infrastructure focused on system performance, reliability, and observability.

Website
zuora.com
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Likely interview questions

  • Walk us through a complex quote-to-cash deal you scoped and sold—what were the metering and rating challenges, and how did you architect the solution?
  • How do you approach designing consumption-based billing models for AI-native or SaaS products, and what are the key revenue recognition pitfalls you watch for?